What does it take to make a customer experience delightful? At Sprig, the on-demand meal delivery service, it's two parts: thoughtful end-to-end customer experience across all touch points, from the app to your door and data science to drive an optimal delivery experience across the entire system. Sprig CEO and co-founder, Gagan Biyani, will talk about the deliberate design of Sprig's minimal app, as well as how his team applies data science to get smarter about what their customers want and when to ensure we deliver a delightful experience from farm to phone to table.