Behind every innovative customer experience lies ideas that are never considered. How can you be sure your great ideas rise to the top with decision makers? Hone your ability to influence so you can go from idea-to-innovation! In this discussion, Sue shares the importance of curiosity, networking (building rapport & relationships), and message clarity; she gives real examples from working with high-tech leaders as an executive coach. You'll leave the session with tips on how to put influencing skills into action to get the resources and buy-in you need!
Susan J. Bethanis, Ed.D.
Mariposa Leadership, Inc.