Susan dybbs sx 2014

As Director of Design, Susan and her team are reimagining the look and feel of health care. From user experience to product development, she is committed to creating a health care system designed for the people it serves. Prior to Collective Health, Susan was a managing director and practice lead at Cooper, where much of her work addressed challenges facing the health care industry – from clinical services to medical devices. Susan’s research methods range from formal ethnographic studies to guerrilla based discovery.

Susan holds a Master’s of Design from Carnegie Mellon University and frequently shares her experience and insights as a conference speaker. When not obsessing over counterpulsation devices and brain surgery, she can be found letterpress printing and riding through the hills of the Marin Headlands.

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